I returned a bunch of fabric and they got it on the 17th. I hadn't heard anything from them as far as my credit so I called yesterday. Lady said it was in "accounting" and to wait a few more days. I sure hope so. This was fabric from the order it took 8 days for them to get out. Have to say the return process was very good. I called customer service and was emailed the return shipping label and off it went. Course we'll see how quickly it comes off my MC. Sorry you had such a bad experience Ditter.
Wendy B