marjean36

I get that message now and then. I turn it off and back on. I guess it needs to wake up!! Mine is the 10001 so basically the same. Hope that is all that it needs.

citruscountyquilter

If you are on FaceBook there are several Janome sites that are good for problem solving. One is a general Janome site for all machines and then there are some that are machine model specific. I find them a useful resource in addition to the wonderful people on Quilting Board.

Peckish

If you do all the repair work on these machines, I'm sure I don't need to tell you grinding noises are not good and could indicate you're actually doing more damage.

Can you get your hands on a service manual? I found one for my Brother 1500 in the Yahoo group for that machine.

My time

I have this model machine. Dont just turn it off, but unplug it for a minute or so. That usually does the trick