New policy at LQS
03-07-2022, 06:36 AM
#21
Super Member
Join Date: Jun 2010
Location: Waterford Michigan
Posts: 7,241
This practice would scare me right out of the shop. With the cost of new machines I don't have money to throw away! I spent a couple hours looking at new machines yesterday and that policy would have made me leave the shop asap.
03-07-2022, 06:43 AM
#22
Super Member
Join Date: Nov 2006
Location: las vegas nv.
Posts: 2,452
Whenever I've purchased a new machine, in the box, in the store, I've had them unbox it. I insisted they show me that it actually runs and stitches as it should. Who knows how the machine was handled in shipping, storage, etc. Always have them demo it for you before you buy, that way you know it works. If the store is not willing to do that, then go someplace else.
I do agree I wouldn't buy a brand new sewing machine from a store that didn't offer some sort of return if I changed my mind but if the machine is defective 100% they should refund the full price.
03-08-2022, 05:00 AM
#24
Junior Member
Join Date: Mar 2016
Location: Springfield, IL
Posts: 226
rjwilder, here too. My LQS not only goes over it when purchased, but we get free classes on both the basics of the machine and the special tasks it can do. Then if we want more, they do project classes which take advantage of the machines' versatility. And that is even with the previously owned machines. There are several LQSs within a reasonable distance, but I tend to go to the one described here. Guess for good reason.
