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Thread: It arrived in pieces .......

  1. #26
    Super Member
    Join Date
    Mar 2011
    Mechanicsville, IA
    So sorry for the complications. We just sent a machine back to the owner ( eBay) and were promptly reimbursed thru Pay Pal. First major problem we've had. It would make 3/4 of a turn and then lock up. Tried everything suggested here but nothing worked. We didn't feel we could afford more $$ for a repair bill as we are hoping to resell some. Not looking for lots of $$ just having fun buying them and fixing them up.
    Cheryl Robinson
    APQS Millenium Longarm with Intelliquilter

  2. #27
    Junior Member bemoreonline's Avatar
    Join Date
    Nov 2010
    Sacramento, Ca.
    Thank you all for the advice and comments ! I filled out a return form for Paypal. Now I'm repacking the machine with lots of padding ( and love ) so it will have a safer trip back home. Back to yard and garage sales for me !!!!
    Sewing Mends The SOUL !

  3. #28
    Junior Member eyes's Avatar
    Join Date
    Oct 2011
    Quote Originally Posted by bemoreonline View Post
    Thank you all for the advice and comments ! I filled out a return form for Paypal. Now I'm repacking the machine with lots of padding ( and love ) so it will have a safer trip back home. Back to yard and garage sales for me !!!!
    Me thinks you treated the machine that belong to his mother with more respect than he did. He's an idiot!
    Linda Lee

    "Be the change you want to see in the world." - Mahatma Gandhi

  4. #29
    Junior Member
    Join Date
    Feb 2012
    Send it back but make sure you are not stuck paying postage. I got one from ebay that was the same way. The seller's insurance told him not to get it returned. He refunded my money and I kept the machine which I used for parts. Machines were not meant to endure such treatment. Mine also had no packing/padding and the flimsy box was crushed beyond recognition. When you bid on a machine, send the seller a notice how you want it shipped if you are to buy it. If they answer in the affirmative, bid on it. I have bought 8 machines via ebay, one total destruction, one slightly damaged all due to poor packing.

  5. #30
    Junior Member quiltgal's Avatar
    Join Date
    Apr 2011
    I would send it back looks too bad to repair, which is a real shame! Hate that when it happens because the machine is just lost.
    Kathleen Clendennen

  6. #31
    Senior Member
    Join Date
    May 2012
    Spring Hill, Tennesee
    By all means send it back and file claims as Elaine mentioned. The shipper is responsible for this mess. I just repaired a bentwood case for my daughter. All the dowels were broken and the bottom of the case was damaged. The spool pin had gone through the top of the bent portion. My favorite repairman says they should be wrapped in plastic and placed in a cardboard box, then liquid foam poured into the box. He says it is good. My favorite way was a rounded corner foam cooler and styrofoam wedges inserted around the machine. It arrived in great shape. There is no reason the shipper should have been so remiss. According to previous posts here, a lot of machins come damaged by transportation. It is time to do something about this.

  7. #32
    Super Member thimblebug6000's Avatar
    Join Date
    Jun 2007
    British Columbia
    Sorry for your dilemma but it sounds like you've received alot of good advice already but I do find it interesting he feels so bad & that it was his Mother's; if it was that special why was he getting rid of it in the first place.

  8. #33
    Super Member
    Join Date
    Sep 2011
    middle TN
    I would certainly return it. Not only do you have a problem with it being in pieces, but even if you got it together, you'd have tension problems most likely. Billy (lostn51) once told me to be prepared to have a shipped machine dropped at least once from a height of 3 feet and he was right. I had that happen with a machine from Goodwill and they graciously took it back and refunded my money. It was the only one of 6 that I bought from them that got dropped so i guess I was lucky.

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