Am I going crazy?
10-12-2012, 06:46 PM
#11
Power Poster
Join Date: May 2008
Location: MN
Posts: 24,392
It was my thread - I'll try to reword it so that info can remain!!
We have used AT&T as our cell phone provider for over fifteen years. We lost a lot of roll-over minutes a couple of times ago when we changed our plan.
This past month we lowered our total minutes, and when I asked if we could keep our roll-over minutes, I was pleasantly surprised to be told that because we had been customers for such a long time, that we could keep some of them, but that a supervisor had to do whatever it was so that we could keep them.
I doubt that AT&T will grant this request to all customers, but I feel that the worst that can happen is that the request will be denied.
We did have another 'emergency' caused by a family member going way over the number of minutes - and AT&T was great about working something out with us.
So - the point of this post - sometimes if one asks for something, one gets it.
We have used AT&T as our cell phone provider for over fifteen years. We lost a lot of roll-over minutes a couple of times ago when we changed our plan.
This past month we lowered our total minutes, and when I asked if we could keep our roll-over minutes, I was pleasantly surprised to be told that because we had been customers for such a long time, that we could keep some of them, but that a supervisor had to do whatever it was so that we could keep them.
I doubt that AT&T will grant this request to all customers, but I feel that the worst that can happen is that the request will be denied.
We did have another 'emergency' caused by a family member going way over the number of minutes - and AT&T was great about working something out with us.
So - the point of this post - sometimes if one asks for something, one gets it.
10-13-2012, 04:34 AM
#12
Power Poster
Join Date: May 2008
Location: MN
Posts: 24,392
Originally Posted by maryellen2u
I do wish someone would untangle the mess of phone, internet and cable programs for me. It drives me crazy trying to find a bargain. You have to sign up for an eon and they can change the price but you can't change the plan. Gotta go- - my blood pressure is rising just thinking about it!
heheeh!
heheeh!I wish I even knew what they (internet, cable, forums, etc) were talking about when initials are used - I don't know what the initials represent - much less what the meanings/functions might be!
10-13-2012, 06:34 PM
#13
Senior Member
Join Date: Mar 2011
Location: western n.c.
Posts: 645
Originally Posted by Chasing Hawk
If we were able to keep our unused minutes we would have enough minutes to pass out as party favors.
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