Welcome to the Quilting Board!

Already a member? Login above
loginabove
OR
To post questions, help other quilters and reduce advertising (like the one on your left), join our quilting community. It's free!

Page 7 of 7 FirstFirst ... 6 7
Results 61 to 70 of 70

Thread: Has this ever happened to you?

  1. #61
    Senior Member
    Join Date
    Jan 2011
    Location
    netherlands
    Posts
    854
    They say it's your fault, have them explain what it is you are doing wrong. If you never had this problem before, I can't believe it's suddenly caused by something you are doing.

  2. #62
    Super Member wraez's Avatar
    Join Date
    Mar 2007
    Location
    Adelanto, CA
    Posts
    3,968
    I had the same problem from the day that I got the computer. It was so frustrating. Occasionally the computer would turn on correctly but most times it went to blue screen.

    Sent it back to company, they called said 'nothing wrong with it'...I think they turned it on once and it was the time it was acting 'normal'.

    Put up with it and then one day 'voila' it has been working perfectly for months now.

    A friend said that Windows 7 must have figured out the glitch and when the 'updates' come into my computer, it got fixed.

    Are you allowing all updates to be loaded into your computer?

  3. #63
    Senior Member BARES's Avatar
    Join Date
    Dec 2006
    Location
    Where the sun sets.
    Posts
    325
    Well the problem with the computer continues. I just got it back and it froze/blue screened again. With a history of problems, I called Dell. that was a pain as I spoke with three people (including the first contact that transfered me to a tech) and they all spoke such broken English that I could barely understand. I had to keep asking in different ways to try to understand what they were telling me. I was just contacted by a person that is coming out to replace something in it. His English was so bad that I think he is coming tomorrow. He kept saying "tomorrows tomorrow" then he would say "this today." I think if someone is going to be working in contact with the public then they should be able to communicate effectively with that public. There was a tv show that was about farming out jobs to India and the communication problems it caused. I feel like I was living that show.

  4. #64
    Super Member 1screech's Avatar
    Join Date
    Jun 2009
    Location
    Florida
    Posts
    1,357
    Call the manufacturer and tell them your story. Don't just stop with a phone rep. Keep talking and going up until someone replaces your laptop.

  5. #65
    Senior Member BARES's Avatar
    Join Date
    Dec 2006
    Location
    Where the sun sets.
    Posts
    325
    thank you. they are supposed to replace the motherboard tomorrow.

  6. #66
    Senior Member
    Join Date
    May 2010
    Location
    Springfield,South Carolina
    Posts
    518
    My bpower box died on us Sat. and the tech charged us 90.00 to fix it. Hope it works.

  7. #67
    Senior Member BARES's Avatar
    Join Date
    Dec 2006
    Location
    Where the sun sets.
    Posts
    325
    Well he came and replaced the motherboard and the DVD drive. Don't know why the DVD drive since I wasn't having a problem with it that I know of. He said that was what was on the service order. I watched him and know he actually put different parts in it.

    I hope yours is fixed too. We have to pay a lot for something and it should be last for at least a while.

  8. #68
    Google Goddess craftybear's Avatar
    Join Date
    May 2009
    Location
    Central Indiana (USA)
    Posts
    31,244
    Blog Entries
    194
    Yes, happened to me and mine was still under warranty and HP sent me a new computer free

    Quote Originally Posted by BARES
    I bought my new computer in Aug 2010. I had it for 6 months and it went BSOD. (Blue screen) Took it to the Geeks and they "fixed it". Cost $300. A month later it happened again. Took it back. 2 weeks later it was back in the shop for the same thing. For a third time I had to take it back for the same thing. They kept saying it was my fault. They reformatted it on the third try. Had to re-install all the software from scratch. Well I have had it back for FIVE days now and it is still happening. THIS WILL BE THE FOURTH TIME I WILL BE TAKING IT IN FOR THE SAME THING!!!! Has anything like this happened to you or do you have any SUGGESTIONS? Anything will be appreciated.

  9. #69
    Senior Member BARES's Avatar
    Join Date
    Dec 2006
    Location
    Where the sun sets.
    Posts
    325
    Happy it worked out for you. I am hoping this takes care of mine.
    Quote Originally Posted by craftybear
    Yes, happened to me and mine was still under warranty and HP sent me a new computer free

    Quote Originally Posted by BARES
    I bought my new computer in Aug 2010. I had it for 6 months and it went BSOD. (Blue screen) Took it to the Geeks and they "fixed it". Cost $300. A month later it happened again. Took it back. 2 weeks later it was back in the shop for the same thing. For a third time I had to take it back for the same thing. They kept saying it was my fault. They reformatted it on the third try. Had to re-install all the software from scratch. Well I have had it back for FIVE days now and it is still happening. THIS WILL BE THE FOURTH TIME I WILL BE TAKING IT IN FOR THE SAME THING!!!! Has anything like this happened to you or do you have any SUGGESTIONS? Anything will be appreciated.

  10. #70
    Senior Member Cosy's Avatar
    Join Date
    Mar 2011
    Location
    Idaho
    Posts
    571
    I was that 1st customer service for several years for HP. My job was to get you to the proper tech,or whoever can help you best. No, I could not authorize a replacement, so don't yell at me when I tell you I can't. And I am not a tech, mostly a call router, and I don't know how to fix the BSOD, nor what causes it. When my computer dies or misbehaves, I call my son-in-law.
    When you can't understand the tech, just ask to speak to someone else. Yeah, we disliked the Best Shores policy as well.

Page 7 of 7 FirstFirst ... 6 7

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO ©2011, Crawlability, Inc.