Internet Virus
#1
Hi everyone.
I have just lost all use of my computer (am using my mothers) due to a virus called suspicious. mystic.
I have anti-virus but it deleted my system instead of the virus and when I phoned my virus protection people (who I pay money for) they told me they couldn't help me because they couldn't access my computer- it just keeps restarting! Grrrr!
Very annoying. Just know that this virus is out there and back everything up. It deleted Windows Explorer (which is what makes the desktop be there- all my icons went and everything!) be careful and safe everyone.
Only good thing is I've made loads and will share with you when/if I get my computer up and running. May have to buy a new one. Sigh...
I have just lost all use of my computer (am using my mothers) due to a virus called suspicious. mystic.
I have anti-virus but it deleted my system instead of the virus and when I phoned my virus protection people (who I pay money for) they told me they couldn't help me because they couldn't access my computer- it just keeps restarting! Grrrr!
Very annoying. Just know that this virus is out there and back everything up. It deleted Windows Explorer (which is what makes the desktop be there- all my icons went and everything!) be careful and safe everyone.
Only good thing is I've made loads and will share with you when/if I get my computer up and running. May have to buy a new one. Sigh...
#3
Oh so sorry. to hear of this. I know I was devastated when mine shut down. But, if you have a Staples in your area, call them and find out when they have their 'free' clean out and they'll take care of it for you. I get them to clean up my computer pretty often now. They are great!
Hope it never happens again. Blessings, Ruth
Hope it never happens again. Blessings, Ruth
#4
Mine did that awhile back and the young man brought it up in "safe mode" found the culprit, eliminated it and made me a backup file on one of my discs. Cost $35.00. If you can bring it up in "safe mode" he says you can run your virus protection and do it yourself.
#5
Boot up the computer in safe mode and run a virus scan. I would not pay the virus company you use anymore money if they couldn't have told you to do this. The free virus programs work great. I don't pay for any virus, spyware, or malware programs. There are step by step instructions online how to remove the virus yourself when the computer is in safe mode.
#7
Well I thought mine was a virus, but I'd been house cleaning and just dumped to many files and folders. But I learned that there was more to downloading a virus protection. THe put a thing on your desktop and I thought I was protected, but I found out I needed to activate it by clicking on it and following the instructions. I paid for it and didn't use it. I'm dumber than dirt sometimes. I just assumed it worked because it downloaded. Switch me with a big stick!
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