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Thread: Pay pal question

  1. #1
    Senior Member moosegirl's Avatar
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    Anyone familiar with making changes to a pay pal account? I have been trying to change my address and can't seem to get it to accept the new one. any easy way to get this to work Moosegirl

  2. #2
    Super Member sewwhat85's Avatar
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    i just went to profile and changed my address and it accepted the new address. I wonder if it has to be the same address on you bank accnt or charge card address??

  3. #3
    Super Member butterflies5518's Avatar
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    I just received an email from paypal to update my cc information - my account is not set up that way, maybe a scam email? I deleted it unopened.

  4. #4
    Super Member Nanamoms's Avatar
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    Quote Originally Posted by butterflies5518
    I just received an email from paypal to update my cc information - my account is not set up that way, maybe a scam email? I deleted it unopened.
    YES!! I'm getting a least 1 every 2 weeks. If you are in doubt, just go directly to PP and check out your account info. DO NOT CLICK ON THE LINK IN THE EMAIL!! I also add the email to my Do Not Allow Sender.

  5. #5
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    Quote Originally Posted by butterflies5518
    I just received an email from paypal to update my cc information - my account is not set up that way, maybe a scam email? I deleted it unopened.
    GLAD YOU DELETED IT. PP never sends email to update info. Any changes/updates need to be done on their site after you have signed in.

    I have had legitemate emails from PP saying NOT TO respond to this type email.

  6. #6
    Senior Member moosegirl's Avatar
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    Hi, I spent 2 hrs finally with an agent just trying to change to the correct mailing address-I would hate to have a real problem. But beware if you get an e-mail that says dear pay pal or dear pay pal member -it is a fake -they always use your name. Thanks for the help. Moosegirl

  7. #7
    Super Member butterflies5518's Avatar
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    thank you for the information, glad I reacted correctly. I do have the secondary security on it where it requires an additional pin number to access.

  8. #8
    Super Member gramajo's Avatar
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    Quote Originally Posted by butterflies5518
    I just received an email from paypal to update my cc information - my account is not set up that way, maybe a scam email? I deleted it unopened.
    I've gotten this also. I forward it to paypal so they can investigate it, then delete the message. I NEVER open the links in the message.

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