There have been a few posts about Pfaff Sewing Machines lately, including one post that said Pfaff had been bought out by another company.
We took my 7550 machine on Wednesday all the way to Birmingham, which is 3 hours away, and waited for the complete service and diagnostics. It was quite a trip. There was a whole list of adjustments and things out of sync, but I did not need to replace the motor. He also replaced a part in the foot control. He said it should sew like new now and that is good. I did have to pay for an expedited service, plus about twice as much as I usually pay for standard cleaning and oiling ... but it was worth it.
I asked specifically if the company had been bought out and they told me no. I kept asking and they kept saying no. So, I don't know where that rumor may have come from.
For those of you who own Pfaffs, take the time to find a reputable repairman ... they are not all the same. I had paid for a new foot control several years ago ... only to find out this time, that the old pedal was just glued and I never was given a new one ... although I paid for it!! Others will charge you for cleaning and then just blow it out. Wrong ... hurts your machine.
Best of luck with your own machines!