newbie from 'sconie
02-04-2011, 05:36 PM
#1
Member
Thread Starter
Join Date: Feb 2011
Location: Roberts, WI
Posts: 4
I am looking for some help, I have had my 13" BHQ since November but have recently started having trouble. I don't know what it is but when I just get started quilting the needle arm will seem to get stuck in the down position and the needle will be in the bobbin area --- so I will stop the machine and raise the needle arm up using the hand wheel --- then when I try to get it going again, the same thing will happen. I have quilted 4 pieces since owning my machine but now I am getting very frustrated, as this has only just started happening. Any help will be greatly appreciated.
02-04-2011, 06:01 PM
#6
Senior Member
Join Date: Jun 2010
Location: Dundee OR
Posts: 797
HELLO FROM OREGON. You may need to clean out the bobbin area. Often a tiny bit of dust will be the problem. Also try changing the needle. Or perhaps you already have. If after careful attention to the service part you see no improvement, call the dealer where you purchased. Good Luck.
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