I am looking for some help, I have had my 13" BHQ since November but have recently started having trouble. I don't know what it is but when I just get started quilting the needle arm will seem to get stuck in the down position and the needle will be in the bobbin area --- so I will stop the machine and raise the needle arm up using the hand wheel --- then when I try to get it going again, the same thing will happen. I have quilted 4 pieces since owning my machine but now I am getting very frustrated, as this has only just started happening. Any help will be greatly appreciated.