I wanted to share a little story about some excellent customer service.
My dear friend Sara decided that she wanted to make a wallhanging for herself, from a pattern she used in past, that has small Hawaiian shirts on it. Her late husband Benny loved to wear shirts with bright, loud, wild fabrics & she wanted to use them in the wallhanging. She searched & searched her sewing room, and couldn't find the pattern anywhere. Then she went online, only to find that it was out of stock everywhere she found it. But she did find out that the pattern was by Beyond the Reef, so she went to their website & emailed them what she was looking for, and why. Within 20 minutes Beyond the Reef emailed her back, asking for her address so that they can send her the pattern - at no charge! She was so surprised & elated, that she wanted as many people to know as possible about Beyond the Reef...and I couldn't think of a better place than here on the Board to let people know.