CDimiceli

I purchased this quilt kit several months ago and just cut the fabric last weekend.
Today I received an email indicating the pattern has been updated.

For a specific fabric the old pattern called for 4 strips at 5x40 the updated pattern calls for the same fabric to be cut at 4 strips at 5.5 x 40 strips

Obviously my strips are now to small. I contacted Craftsy and they are shipping out the fabric for the quilt at no cost. All of the fabric not just the one fabric.


Craftsy certainly stands behind their customers !

ube quilting

That is nice to hear.

I like to buy patterns and this is the second story in a week about pattern corrections that I have seen on the QB.

I think in the future when I buy any pattern, I will contact the developer and ask about any corrections before I cut any fabric. This will preempt any emotional distress from material being cut wrong.
peace

ManiacQuilter2

Nice to hear. I got an update too on a pattern but was never able to get to the pattern. I had trouble logging and with the eBay problems, I just gave up on trying.

Auntevie

Wow! That's customer service! I love craftsy!!

Judith1005

Wow, that is really nice of them. I wonder if it will be the same fabric story they are sending? Great customer service though!

Up4BigChal

That's Awesome Talk about Customer Service!!! That's what keeps customers coming back. Thanks for Sharing.

CDimiceli

They just shipped the same fat quarter bundle I received before. It shipped today.

pokeygirl

Good for Craftsy. Nice to hear this.