Has anybody ever used this company and their products....
09-25-2012, 07:34 AM
#1
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Location: Wine Country-Southern California
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Has anybody ever used this company and their products....
Was doing some research on the internet regarding bleeding fabric, and ran across this company and all their products....has anybody used this company ???????????????
First time I have seen quilt care labels, finished to purchase....
Am also wondering about the "Restoration Fabric Restorer"
Company is called Soft Expressions, based out of Anaheim, California
http://www.softexpressions.com/softw...eProd.html#res
First time I have seen quilt care labels, finished to purchase....
Am also wondering about the "Restoration Fabric Restorer"
Company is called Soft Expressions, based out of Anaheim, California
http://www.softexpressions.com/softw...eProd.html#res
09-25-2012, 07:42 AM
#2
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I've bought a few things from them but they don't have a good return policy. Too many hoops to jump through to get something returned. I received an item that was defective. After a many emails and phone calls I did get a refund but I got a nasty letter about their return policy and they were making an exception this one time. I would by-pass them and buy from a company that had great customer service.
forgot to say there is a 25% restocking fee on returns after a certain date of purchase and no shipping charges paid for a return.
forgot to say there is a 25% restocking fee on returns after a certain date of purchase and no shipping charges paid for a return.
Last edited by BellaBoo; 09-25-2012 at 07:58 AM.
09-25-2012, 01:59 PM
#3
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Location: Outside St. Louis
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I haven't heard about them, until now. Not sure I would want to buy from them. Bellaboo had a bad experience and that is enough to scare me off. Go ahead and try them, if you think you should. Maybe they have changed their policy.
09-25-2012, 03:33 PM
#4
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Location: Piedmont Virginia in the Foothills of the Blue Ridge Mtns.
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Go to this page to read about the owner/designer of the site. http://www.softexpressions.com/sharla/index.htm
There are many other sources out there who do not have the return issues mentioned above; I'd go elsewhere, personally.
Jan in VA
There are many other sources out there who do not have the return issues mentioned above; I'd go elsewhere, personally.
Jan in VA
09-25-2012, 04:12 PM
#6
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Join Date: Oct 2009
Location: SC
Posts: 1,909
I don't know anything about this company....and from your note, I don't think I ever will! There are too many firms out there who truly want our business and are willing to make wrongs, right...without the hassle! Fabric.com, eQuilter, Connecting Threads are among the ones I love...
09-25-2012, 07:07 PM
#7
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Location: Western Wisconsin
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I have purchased a few books from that website, but never had to return anything.
For the "fabric restorer", check out http://www.retroclean.com . Several people here have used RetroClean with great results.
For the "fabric restorer", check out http://www.retroclean.com . Several people here have used RetroClean with great results.
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