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Thread: ETSY

  1. #1
    Rose Hall's Avatar
    Join Date
    Nov 2008
    Location
    Lynchburg, VA
    Posts
    757
    Dear all,
    I know several of you have Etsy accounts, so I am hoping you can help me out.
    I set up an account, so far so good.
    For some reason my password would not work, so I clicked the link to reset. So far so good.
    I received the email with the link to click on to receive a new password. so far so good. When I click on the link a new page pops up that tells me to check my email AGAIN for my new password and advises me to go into my account and change it. I have tried this several times over the last week or so, and I never receive that second email with my password in it. What am I doing wrong???

    thanks for any help you can give.

    Rose Hall


  2. #2
    Super Member justwannaquilt's Avatar
    Join Date
    Aug 2009
    Location
    Union, Missouri
    Posts
    1,576
    have you checked your spam box?

  3. #3
    Rose Hall's Avatar
    Join Date
    Nov 2008
    Location
    Lynchburg, VA
    Posts
    757
    I have and its empty.
    Rose

  4. #4
    Super Member justwannaquilt's Avatar
    Join Date
    Aug 2009
    Location
    Union, Missouri
    Posts
    1,576
    I don't know then I just went and reset my own just to see what it would do! I clicked on "reset your password" it asked me for my user name and email. I entered it. I checked my email I had an email with a link I clicked the link, it sent me to etsy and told me to check my email again for the temp password. I checked my email, and it was there I went and typed the temp password and user name, it let me sign in and I changed my password back to what it was before I reset it.

    Maybe try it one more time and if it doesn't work send etsy an email about the situation support@etsy.com is their email address for account assistance and support!

    Good luck!

  5. #5
    Rose Hall's Avatar
    Join Date
    Nov 2008
    Location
    Lynchburg, VA
    Posts
    757
    thanks! I will email them.
    Rose

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