Help! re 505 Spray Problem!

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10-23-2016, 07:51 AM

#11

Grandma Mary

Senior Member

Join Date: Mar 2011

Location: Michigan

Posts: 757

Quote:

Originally Posted by sewingsuz

My HB is a retired painter and he always says when you are finished with the can, turn it upside down and spray on last spray and it cleans the nozzle and won't get stopped up.

I agree! I always turn mine upside down until the product stops coming out...just the air. This clears out the nozzle and stops it from gumming up.

10-23-2016, 08:52 AM

#12

Peckish

Super Member

Join Date: May 2011

Location: Pacific NW

Posts: 9,406

Quote:

Originally Posted by Jeanne S

they mailed me a brand new can for free.

That's pretty impressive. I'm surprised they don't just mail out a new nozzle. That tells me they really care about their customers and want them to be happy.

10-23-2016, 10:04 AM

#13

QuiltE

Power Poster

Thread Starter

Join Date: Apr 2011

Location: Ontario, Canada

Posts: 17,717

Thanks Ladies ... for the tips and hints.
I'm heading to the sewing room shortly and will try, try again!

Terrific customer service from the companies that replaced your products.

Last edited by QuiltE; 10-23-2016 at 10:08 AM.

10-23-2016, 11:23 AM

#14

wendiq

Super Member

Join Date: May 2009

Location: No. California

Posts: 2,131

Quote:

Originally Posted by Jeanne S

I had exactly the same thing happen to me. The name of the manufacturer/distributor company in the US is in the small print on the can. I googled them, then sent an email to the customer service group that I found online, asking what I could do to get it working again. They emailed me back within a couple of days and said they periodically get a defective batch of nozzles, and they mailed me a brand new can for free. I was a happy camper after that.

I only use 505 too, but have often had to stick a pin in the spray hole and then wash it(the hole) with a damp cloth and it has worked. However, next time I will contact the seller as I usually order online...I don't think it's unusual for these sprays to stop working....