On-line shopping - Drawbacks
#11
Originally Posted by Clothfiend
I buy fabric on line as well and have yet to be disappointed. However, I use three sites and all offer first grade fabric at discounted prices. My favorite is fabricdepot.com. They are just great about returns. Next time try them. They have awesome sales too on all types of fabric as well notions. Sorry about your bad experience.
#12
If you shop online and stick with brands you know, you'll be fine. There are some nice marbles or tonals from Moda, Timeless Treasures, Kaufman. I have also bought some less expensive ones, not sure where or the brand, but they weren't that great.
It can't hurt to call and let them know you're not happy. Good luck!
It can't hurt to call and let them know you're not happy. Good luck!
#13
Originally Posted by quiltingnonie
Fabric Depot is AWESOME! I live about 50 miles from their store, and try to visit everytime I go to the 'big city' - Portland, OR. 1 1/2 acres of fabric!! Heaven. :)
#14
Originally Posted by Clothfiend
Originally Posted by quiltingnonie
Fabric Depot is AWESOME! I live about 50 miles from their store, and try to visit everytime I go to the 'big city' - Portland, OR. 1 1/2 acres of fabric!! Heaven. :)
#15
I hope you called the company. Most want a chance to make things right, rather than have their name smeared over the internet.
Generally, if you ask, a company will pay for return shipping if you are not satisfied with their product.
Generally, if you ask, a company will pay for return shipping if you are not satisfied with their product.
#18
Of course you should contact them! I hope that there will be a satisfactory outcome for you. For future online purchases, I would recommend that you not be tempted by any fabric that is lacking the manufacturer in the description. I also agree that it is a good idea to develop a relationship with a few online shops...I'm leery of any that do not have toll free phone numbers. I do more shopping online than I do in brick and mortar shops...and I'm a one woman fabric acquisition machine! LOL
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trupeach1
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09-08-2010 09:36 PM