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Thread: looking for members in texas (Kerrville)

  1. #1
    Super Member granny_59's Avatar
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    Feb 2010
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    Hallo from Switzerland

    I am looking for information about jasmin heirloom company in Kerrville as I placed an order in their online shop, payed with visa and did not hear of them ever since ( 10 days).
    Would be very grateful about any kind of info as I am not able to get in contact with phone or mail.

    many thanks in advance
    Granny_59

  2. #2
    Senior Member dojo36's Avatar
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    Mar 2007
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    Odessa, Texas
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    Quote Originally Posted by granny_59
    Hallo from Switzerland

    I am looking for information about jasmin heirloom company in Kerrville as I placed an order in their online shop, payed with visa and did not hear of them ever since ( 10 days).
    Would be very grateful about any kind of info as I am not able to get in contact with phone or mail.

    many thanks in advance
    Granny_59
    granny_59, I looked them up and found their address and phone number, so if you'll let me know exactly what you ordered and the exact date, i'll be glad to call them and inquire about your order and let u know.
    donna

  3. #3
    Senior Member Bluphrog's Avatar
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    Jan 2008
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    Porter, TX
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    Hi, Granny. I copied this from their website.

    Jasmine Heirlooms
    1308 Water Street - Kerrville, TX 78028
    Ph. 830-257-5440 - Fax 830-896-9502
    Phone Orders: 1-800-736-7326

  4. #4
    Super Member granny_59's Avatar
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    Thanks so much.
    I got their info from the website, but there is no way I can get into contact. So I am affraid the shop closed down or so.....?

    My order number is 1475 the date Januariy 24th and it is a jasmin easy spinner floor stand.
    I know it is not that long but I order quite often in online shops and then I get emidiet response. Stupidly I did not try to get into contact with them before I ordered and payed.

    greetings from the other side of the pond
    Granny_59

  5. #5
    Senior Member Bluphrog's Avatar
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    I called the 1-800 number and talked to a very nice young lady. She is going to contact you via email concerning your order. It seems they don't ship from the US to Switzerland because of the expense to you, so she is sending you the contact information for two distributors in Europe. Also, she says that they did not charge your card for the purchase.

    I hope this helps. If you do not get a response from them, pm mee and I will make another call for you.

  6. #6
    Super Member granny_59's Avatar
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    Boahh....thank you so much Elisabeth!!
    They quotet 42.88$ for shipping and I would even pay more as I dont get one in Europe. There is just one shop in Germany but they are out of stock for month.

    Thank you so much also for your email address and the offer to get back to you. Just have to run but then I will contact you.

    Granny

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