Hey Guys, I'm in a little dilema here....as I'm a very good putter off til the last minute person. I had bought a kit from Connecting Threads a couple of months ago. My Christmas gifts this year are lap quilts..no problem I thought..yea, right. Any way, yesterday I get out my kit and find that the instructions go from step 4 to step 6. No step 5 and, of course, that is an important one in how to assemble the blocks. I call their 800 number and the gentleman who answers the phone, after I tell him my problem started to laugh....loudly..out loud!!! Well, needless to say at first, I didnt know how to take it, but when he told me they are soooo busy there that it will probably be 3 or 4 days before anyone can get back with me, I figured I needed to laugh too or else I'd be crying. This quilt is now being put aside and I'm on to my next one (need to complete 3 before the BIG day). Does this happen often when you buy quilt kits? I know I should of looked when it came and I did pay over $50 after buying the backing..it is my fault :cry: , but still..... Any one else ever have this problem?
Thanks! Melinda |
Put out the name of the kit and pattern and see if someone on the board has it. Maybe they can help you complete your quilt???
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Hmmm,, i have two of their kits somewhere. one is the small quilt with ducks. the fabric sent with both feels yucky. so i haven't even attempted to make them. sorry.
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Maybe check their website to see if they have posted the mistake.
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yes, which ones did you get???
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well! harumph! it wasn't very nice of him to laugh at you ... unless, of course, you told him your story in a "laughing at yourself" manner. :hunf:
please do tell us the name of the kit in case somebody knows it and can help you. |
Connecting Threads has a forum/website with all the staff on it! Go there and get your answer. It's full of all Connecting Threads things.
http://quiltwithus.connectingthreads.com/ forum: http://quiltingcommunity.ning.com/forum |
yes, do keep trying. customer service doesn't stop just because of Christmas.
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I hope you will tell us which kit...I just finished the Camdem House table topper...was it that one?
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It wasn't very nice that he laughed at you!!! That is only one step above being yelled at for bothering him.... it is IS their kit and THEIR mistake :evil: I would call back and ask to talk to someone who can help...it may be their busy Christmas season but it is YOUR busy time of year TOO!!!
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