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Tashana 09-04-2012 02:55 PM

Fabric order
 
Today I ordered some fabrics from fabrics.com following suggestions of other quilters on this board. Of course, I made a boo-boo and mistyped my zip code. I realized the mistake when I received order confirmation. So I called the customer service and they were awesome! First of all the automated system told me how many customers were ahead of me and how long I had to wait. What a great feature. Changing my zip code was a breeze and the lady on the phone was pure delight. I bought great fabric and got to use their cupon. What more can a quilter ask - great fabric, good prices and excellent customer service. Thank you all who recommended this site.

lynnie 09-04-2012 03:06 PM

Thanks,i,need to go look now,

Judith1005 09-04-2012 03:07 PM

I LOVE fabric.com. They have excellent fabric.

ging10ging 09-04-2012 03:10 PM

I buy a lot from them and always had good luck. Glad to hear you caught your error on zip code so you didn't get disappointed waiting for your order. Enjoy your fabric. Sue

mucky 09-04-2012 04:05 PM

Good thing you got it changed. I had an order in which the company got the zip wrong and I never got it even though everything else was correct. It was returned to the company. It seems the zip rules!

SallySaidSew 09-04-2012 06:09 PM

Thanks for the feedback on this site. I will keep it in mind next time I am shopping for something specific that I can't get at my LQS.

Teddybear Lady 09-04-2012 06:13 PM

I have bought fabric from them twice now and am very impressed. They had the fabric I had searched for and it got to me quickly. I will order from them again.

joyce888 09-05-2012 04:45 AM

They are my first go-to for online sites. I've had some trouble with my orders in the past but they have very good customer service.

gollytwo 09-05-2012 04:51 AM


Originally Posted by joyce888 (Post 5492383)
They are my first go-to for online sites. I've had some trouble with my orders in the past but they have very good customer service.

They're my first choice too and I've never had any trouble.
http://www.fabric.com
The best price for Kona solids - and believe me I researched it, since I use a lot of them
+ free shipping on orders $35 and up.

Tashana 09-05-2012 05:15 AM

I used the because thy had all the fabrics I needed that I would have to order from three different sites otherwise. I am making a boy scout quilt to be auctioned for my son'a troupe so I needed specific boy scout and patriotic fabrics. They had it all. I also bought panels for making place mats that are out of this world. Great site!

Lori S 09-05-2012 05:37 AM

Great customer service is where I spend my $$ , wether its on line or at brick and mortar... Service wins $$$. Your experience is one you will remember and they earned your $$$.

ArtsyOne 09-05-2012 05:45 AM

I also buy from them a lot and have never had a problem. Great fabrics, fast and free shipping on orders over $35.

Gladys 09-06-2012 07:39 PM

Tashana, I love your avatar picture!

Quilt-T 09-08-2012 04:11 AM

I love that site and have used them several times! I'm all the way in Germany at a military base and I get my order in 5 days, every single time so far!! To me, that plus the free shipping after $35 is amazing! They are my most trusted place to order fabric from!!

Judi in Ohio 09-08-2012 04:22 AM

I have used fabric.com before, but the order I got 2 days again was not great. The fabrics looked like they had been arm wrapped - you know when you are in a hurry and you wrap long things around your arms? Shoved into a box and sent to me. I was not happy. I am used to the Hancocks-paducah or thousands of bolts - everything neat and precise.

Tink's Mom 09-08-2012 05:13 AM

Fabric.com is my favorite on line store...they just recently had to move to a bigger place. I guess that's our fault...hehehe

joyce j 09-08-2012 05:19 AM

I like Fabric .com order a lot from them. never any trouble. joyce j

Tashana 09-08-2012 06:39 AM


Originally Posted by Gladys (Post 5496476)
Tashana, I love your avatar picture!

Gladys, my avatar is a photo of my son when he was a baby. He loved mashed green peas so much that he would bite down on the spoon so hard that I wouldn't be able to to take it out. At the same time he made these yummy sounds and his eyes would cross completely. I could not resist taking the picture. Since this one is my favorite, I use it as my avatar.


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