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Thread: Fabric order

  1. #1
    Senior Member Tashana's Avatar
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    Fabric order

    Today I ordered some fabrics from fabrics.com following suggestions of other quilters on this board. Of course, I made a boo-boo and mistyped my zip code. I realized the mistake when I received order confirmation. So I called the customer service and they were awesome! First of all the automated system told me how many customers were ahead of me and how long I had to wait. What a great feature. Changing my zip code was a breeze and the lady on the phone was pure delight. I bought great fabric and got to use their cupon. What more can a quilter ask - great fabric, good prices and excellent customer service. Thank you all who recommended this site.
    I've got a smile on my face, I've got four walls around me
    The sun in the sky, the water surrounds me
    I'll win now but sometimes I'll lose
    I've been battered, but I'll never bruise

  2. #2
    Power Poster lynnie's Avatar
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    Thanks,i,need to go look now,

  3. #3
    Super Member Judith1005's Avatar
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    I LOVE fabric.com. They have excellent fabric.
    My little shinning stars. Brantley, Kaylynn, and Emmalee

  4. #4
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    I buy a lot from them and always had good luck. Glad to hear you caught your error on zip code so you didn't get disappointed waiting for your order. Enjoy your fabric. Sue

  5. #5
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    Good thing you got it changed. I had an order in which the company got the zip wrong and I never got it even though everything else was correct. It was returned to the company. It seems the zip rules!

  6. #6
    Junior Member SallySaidSew's Avatar
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    Thanks for the feedback on this site. I will keep it in mind next time I am shopping for something specific that I can't get at my LQS.
    ...cuz I said sew! www.sallysaw.blogspot.com

  7. #7
    Super Member Teddybear Lady's Avatar
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    I have bought fabric from them twice now and am very impressed. They had the fabric I had searched for and it got to me quickly. I will order from them again.

  8. #8
    Power Poster joyce888's Avatar
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    They are my first go-to for online sites. I've had some trouble with my orders in the past but they have very good customer service.
    Joyce

    Four things you can't recover: The stone.....after the throw. The word......after its said. The occasion.....after its missed. The time......after its gone

  9. #9
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    Quote Originally Posted by joyce888 View Post
    They are my first go-to for online sites. I've had some trouble with my orders in the past but they have very good customer service.
    They're my first choice too and I've never had any trouble.
    http://www.fabric.com
    The best price for Kona solids - and believe me I researched it, since I use a lot of them
    + free shipping on orders $35 and up.

  10. #10
    Senior Member Tashana's Avatar
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    I used the because thy had all the fabrics I needed that I would have to order from three different sites otherwise. I am making a boy scout quilt to be auctioned for my son'a troupe so I needed specific boy scout and patriotic fabrics. They had it all. I also bought panels for making place mats that are out of this world. Great site!

  11. #11
    Super Member Lori S's Avatar
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    Great customer service is where I spend my $$ , wether its on line or at brick and mortar... Service wins $$$. Your experience is one you will remember and they earned your $$$.

  12. #12
    Super Member ArtsyOne's Avatar
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    I also buy from them a lot and have never had a problem. Great fabrics, fast and free shipping on orders over $35.
    A fabric stash is always missing that one fabric needed to finish the quilt on which you're working.

  13. #13
    Super Member Gladys's Avatar
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    Tashana, I love your avatar picture!

  14. #14
    Senior Member
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    I love that site and have used them several times! I'm all the way in Germany at a military base and I get my order in 5 days, every single time so far!! To me, that plus the free shipping after $35 is amazing! They are my most trusted place to order fabric from!!

  15. #15
    Senior Member Judi in Ohio's Avatar
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    I have used fabric.com before, but the order I got 2 days again was not great. The fabrics looked like they had been arm wrapped - you know when you are in a hurry and you wrap long things around your arms? Shoved into a box and sent to me. I was not happy. I am used to the Hancocks-paducah or thousands of bolts - everything neat and precise.
    Judi in Ohio

  16. #16
    Super Member Tink's Mom's Avatar
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    Fabric.com is my favorite on line store...they just recently had to move to a bigger place. I guess that's our fault...hehehe
    Tink's Mom (My name is really Susie)

  17. #17
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    I like Fabric .com order a lot from them. never any trouble. joyce j

  18. #18
    Senior Member Tashana's Avatar
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    Quote Originally Posted by Gladys View Post
    Tashana, I love your avatar picture!
    Gladys, my avatar is a photo of my son when he was a baby. He loved mashed green peas so much that he would bite down on the spoon so hard that I wouldn't be able to to take it out. At the same time he made these yummy sounds and his eyes would cross completely. I could not resist taking the picture. Since this one is my favorite, I use it as my avatar.

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