This is a top notch company! After finding out from this board that they sharpen scissors, I gathered up three Gingher items, 8" spring-load, "normal scissors" and clippers. I called to see if I needed to label each item separately and confirm the price, $7.50 per item. I mentioned that my spring-action 8" scissors had the spring broken and that I have had them for about 2 years and wanted to know if I needed to send extra $ for repair. AND the gentleman (extreemely NICE) said no because they were STILL under warranty! WOW! and he didn't think that it would be the 6 weeks stated online-can't remember exactly when I sent them-maybe 3 weeks ago. When I checked my mail after a 4-day, great Thanksgiving holiday (with little you know who), there they were! I didn't even have time to miss them! AND - AND - in the package was a NEW pair, in the box, of the spring-action scissors! I can't begin to say enough good things about this company. Good costumer service is the best asset and Gingher has it!!

That's good to know since I own a few pairs of there scissors. Thanks.

This is great to hear!! Thank you for sharing this with us :D:D:D

Glad you posted this. I love everything Gingher that I have.

i learned the hard way that if you have Ginger scissors they should only be sharpened by Ginger. A local sharpener ruined a pair for me.
It is worth the cost to send them to the company.

I don't have anything of theirs yet...but very good to know.

Haven't had mine sharpened yet - but will keep in mind to only send them to the company to be sharpened. I just love my Gingher's - they are hidden in my sewing room so no one else can use them-lol!

Well now I will need to buy myself a pair!! Thank you for the information I bet they would love to hear about this!!

I have put it off, but I think my gift to myself this year will be a great pair of Ghingers!

Happy to hear it. Thanks for spreading the good news.