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Thread: My report on the Gingher Company

  1. #1
    Super Member plainjane's Avatar
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    This is a top notch company! After finding out from this board that they sharpen scissors, I gathered up three Gingher items, 8" spring-load, "normal scissors" and clippers. I called to see if I needed to label each item separately and confirm the price, $7.50 per item. I mentioned that my spring-action 8" scissors had the spring broken and that I have had them for about 2 years and wanted to know if I needed to send extra $ for repair. AND the gentleman (extreemely NICE) said no because they were STILL under warranty! WOW! and he didn't think that it would be the 6 weeks stated online-can't remember exactly when I sent them-maybe 3 weeks ago. When I checked my mail after a 4-day, great Thanksgiving holiday (with little you know who), there they were! I didn't even have time to miss them! AND - AND - in the package was a NEW pair, in the box, of the spring-action scissors! I can't begin to say enough good things about this company. Good costumer service is the best asset and Gingher has it!!

  2. #2
    Super Member maine ladybug's Avatar
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    That's good to know since I own a few pairs of there scissors. Thanks.

  3. #3
    Power Poster amma's Avatar
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    This is great to hear!! Thank you for sharing this with us :D:D:D

  4. #4
    Power Poster sueisallaboutquilts's Avatar
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    Glad you posted this. I love everything Gingher that I have.

  5. #5
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    i learned the hard way that if you have Ginger scissors they should only be sharpened by Ginger. A local sharpener ruined a pair for me.
    It is worth the cost to send them to the company.

  6. #6
    Super Member hperttula123's Avatar
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    I don't have anything of theirs yet...but very good to know.

  7. #7
    Senior Member craftyone27's Avatar
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    Haven't had mine sharpened yet - but will keep in mind to only send them to the company to be sharpened. I just love my Gingher's - they are hidden in my sewing room so no one else can use them-lol!

  8. #8
    Super Member Quiltforme's Avatar
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    Well now I will need to buy myself a pair!! Thank you for the information I bet they would love to hear about this!!

  9. #9
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    I have put it off, but I think my gift to myself this year will be a great pair of Ghingers!

  10. #10
    pookie ookie's Avatar
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    Happy to hear it. Thanks for spreading the good news.

  11. #11
    Super Member gale's Avatar
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    What a great story. I'll be sure to send mine to them when they need sharpened.

  12. #12
    Kas
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    I need to send in my liontail embroidery scissors. My little Ben dropped them point down on the tile in Starbucks. Now they go "snick" when you close them all the way.

  13. #13
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    I have a "sharpening stone" from Gingher that I use on my scissors now and then, but I don't use them enough to really dull them I guess. I keep cheap Fiskars around for paper, plastic or anything else non-fabric.

    I love that they've created replacement blades for their seam ripper that are so much nicer than the originals too!

  14. #14
    Super Member mrspete's Avatar
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    They had a gigantic sale back in Sept right here in my hometown. I didn't have much money but I did buy a couple things and they were dirt cheap. Hope they have another sale. One of the employees said they either bought Fiskar or Fiskar bought them. I thought that might have been the reason for such a great sale. I really don't know but I'm waiting for another. Can any one tell me how to tell a right handed from a left handed pair of scissors? TY

  15. #15
    Super Member plainjane's Avatar
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    Quote Originally Posted by Cuilteanna
    I have a "sharpening stone" from Gingher that I use on my scissors now and then, but I don't use them enough to really dull them I guess. I keep cheap Fiskars around for paper, plastic or anything else non-fabric.

    I love that they've created replacement blades for their seam ripper that are so much nicer than the originals too!
    I have a sharpening stone also, but I'm not confident enough to use it :( I also have a yuck pair for trimming patterns as I sew for myself and now the little GD; I really use mine A LOT! I think I need their seam ripper!

  16. #16
    Super Member plainjane's Avatar
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    Quote Originally Posted by mrspete
    They had a gigantic sale back in Sept right here in my hometown. I didn't have much money but I did buy a couple things and they were dirt cheap. Hope they have another sale. One of the employees said they either bought Fiskar or Fiskar bought them. I thought that might have been the reason for such a great sale. I really don't know but I'm waiting for another. Can any one tell me how to tell a right handed from a left handed pair of scissors? TY
    I'm afraid I do not know. Maybe, if you tried to use a pair that are not fitted to you, the slant of the handles would make it very uncomfortable-big time guessing :)

  17. #17
    Super Member Rainy Day's Avatar
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    Left handed scissors have a long flat blade on the bottom, and a slope on the top thumb hole that slopes towards your hand.

  18. #18
    Senior Member BRenea's Avatar
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    Always nice to hear about a company that cares about their customers...and I love my Ginghers! Will share this info with my neighbor, she recently mentioned she had quite a collection of Ginghers and they all needed sharpening!

  19. #19
    Super Member Melinda in Tulsa's Avatar
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    I have a pair of Gingher 8" dressmaker shears and pinking shears that I bought at least 35 years ago. Never been sharpened. Guess I probably need to send them in!

  20. #20
    Super Member amandasgramma's Avatar
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    That's REALLY good to know!!!! Thanks

  21. #21
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    Quote Originally Posted by mrspete
    They had a gigantic sale back in Sept right here in my hometown. I didn't have much money but I did buy a couple things and they were dirt cheap. Hope they have another sale. One of the employees said they either bought Fiskar or Fiskar bought them. I thought that might have been the reason for such a great sale. I really don't know but I'm waiting for another. Can any one tell me how to tell a right handed from a left handed pair of scissors? TY
    I sincerely hope that they weren't bought by Fiskar - I love my Gingher products! Nice to hear that they have service to match.

  22. #22

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    A couple of weeks ago I dropped a small pair of gingher barber scissors that I groom my westies. They fell on the tile floor and one of the handles broke off. This pair of scissors were very old and I could not find another pair like them. So I remembered this thread and I send them $7.50 and the broken scissors. In about a week I received a package from them. It had a new pair of barber scissors and a note that said:

    Pease note that we no longer manufacture barber scissors and therefore we are unable to replace your shears with the exact same model.

    We have located this replacemant pair from our previous stock, and even though it is slightly larger than your pair, we hope that you will be able to use it.

    I think that is wonderful customer service. It made my week and now the westies are looking good!

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