I had ordered a book on Amazon after seeing a beautiful quilt here on the board that was made from this book. This is the email I received from the seller. I was blown away. And I received the book yesterday. Don't you wish all sellers were this wonderful?!

Hi Gabrielle,

Thank you for buying "Rotary Cutting Revolution"! I appreciate your business.

Unfortunately, I sold out of it last weekend and didn't see that I still had it on Amazon (I thought I got them all down from my sites, but I missed one, apparently.)

Rather than disappoint you and cancel the order, I went online to a national bookseller, bought it new, and had it sent to you. I have received an email that it has been shipped as of yesterday, but they haven't given me any tracking information yet. I'll let you know when I get it.

I'm sorry I missed this one, but yours is coming. Just not from me! :) If there is anything wrong with the book at all, please tell me and I'll refund your money.

I hope you like it; it has some really beautiful quilt blocks in there. Happy quilting!

Sincerely,
Connie
CKCurtis

Now THAT is what I call great customer service!

How nice is that!

wow that IS customer service. Nice to see.

I'm really impressed! Everyone in retail should be like that.

One good turn deserves another... if you tell us the name of the Amazon seller, we can purchase from her too. And tell her you sent us!

Thanks for reporting on Great Customer Service...it is so refreshing to hear. IMHO, there are far more great experiences than bad and I truly love to hear the good ones.

WoW! I am impressed too!

Wow. That's awesome!!

She certainly went above and beyond. She wants to keep you coming back and telling us about her helps her sales too. Great to hear news like this today.

I am more than impressed!! Definately a seller to use again and again!! Thanks for the happy moment!!

Wow! That is beyond great customer service.

So nice to hear about this. Makes me want to buy the book just because of the great customer service she gave to you.

What a wonderful testimony to a business!

Wow! That fit the definition of 'above and beyond'. What a great person!

Exceptional service, exceptional person.....

Now we all just need to know who this is!

wow Connie CK what great service! and how nice to take the time to write to you! so the difintion of above and beyond !!

opps!!

Whoa! That deserves praise. Whoo hoo that level of service exists!

OMG! Unbelieveably good customer service....we have "good" in the quilting world but this goes way above and beyond. Please, Please, share the name of this seller (or for those of us not too familiar with Amazon, a link to her store) so that we can support her for being so wonderful!!!!!

How engouraging! Thanks for sharing the good news!

People like that to deal with, keep us coming back! Good to know that some people still have a conscious when dealing with other people and go above and beyond to do right by the other person. Kudos to her!

One in a million, I'd say. How lucky you are.

What a nice seller. Definitely above and beyond the call of duty so to speak. Great job.

Every so often a gem of a person rises above the crowd and let you know that not everyone out to make "only a buck." Some people really care about others. This is the strength of the small business owner!!!

How very sweet of them .If only the whole world was that caring.

I buy books off Amazon all the time, would love to know who this person is, I would deffinatley buy something from them. Sounds like a 5 gold star winner!!!

That is great service! Thanks for sharing , it renews my hope that there are still people who are commited to service , above and beyond.

WOW that is a business that wants to stay in business. Great find . Enjoy the book and looking forward to seeing the finished quilt

With such bad customer service in most places it is nice to hear a good story.

THIS IS A BUSINESS THAT WANTS TO STAY IN BUSINESS!!! CONGRATULATIONS TO THEM!

Can you tell me the store name of the seller. I want to purchase from her. She sounds awesome.

Lucky you! Thats what I call great customer service!

wow that is crazy good customer service

Too bad more people can't be like that. Wonderful customer service, and I am sure she will garnish quite a business

Wow amazing. I would buy from this seller over and over because i know i will be happy always. I buy from Amazon A LOT, and a lot of quilting books recently and i would love it if you share the sellers shop name or user name on Amazon.

Thanks and glad you got the book. I got the same book 2 days ago :thumbup:

I have had so much luck with Amazon I even buy regular books from there too the prices are great and you can get free shipping if you are a super saver. I love it.

I, too, buy from Amazon frequently. I hope you gave that seller good feedback!
Would like to know the name so I can order from her when she has what I want!
Thanks, Ann

WOW!