problem with new Viking Sapphire 875 Q
#1
Hi everyone,
I have a new Sapphire 875 Q and I am loving it - it is my first computerized machine. I am having a problem with the scissors function - cuts the top thread but not the bobbin thread. I took it back to the store and they fixed it - just tried it last night and scissor function worked once and then it went back to cutting top thread but not the bobbin. Anyone else have this problem? Am I doing something wrong?
I have a new Sapphire 875 Q and I am loving it - it is my first computerized machine. I am having a problem with the scissors function - cuts the top thread but not the bobbin thread. I took it back to the store and they fixed it - just tried it last night and scissor function worked once and then it went back to cutting top thread but not the bobbin. Anyone else have this problem? Am I doing something wrong?
#5
I have the 870 and sometimes it cuts both...and sometimes just the top.... it's frustrating but it's just back from servicing (1 year) and they say nothing wrong with it. I had the blade ( $1.80 CDN) replaced.... but....I think these machines are made for 100% cotton threads at 50 wt. and if you throw anything else at them, they get confused...
#6
I have the sapphire 830 and they told me it 'didn't like coats and clark thread' and I said that is bull**** I have had my machine a year and now am using some thread that i had before I purceded it which just happens to be coats and clark. and (knock on wood) recently I havent had much trouble. actually one of the 'salespersons' told me that coats and clark was not winding their thread differently and it shoulding be as much of a problem. I say this shouldn't be a problem at all for any machine esp when you pay over $1000 for it ....good luck
#9
Hi Lillian,
When I made this post - I found out I wasn't inserting the bobbin correctly and therefore the scissor function wasn't working right - it was complete operator error. I love my machine and since I figured out how to correctly thread it - it works great.
When I made this post - I found out I wasn't inserting the bobbin correctly and therefore the scissor function wasn't working right - it was complete operator error. I love my machine and since I figured out how to correctly thread it - it works great.
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10-19-2011 07:47 AM