Go Back  Quiltingboard Forums > Main
Sapphire 850 >

Sapphire 850

Sapphire 850

Old 03-08-2011, 06:15 PM
  #1  
Super Member
Thread Starter
 
Pat P's Avatar
 
Join Date: Nov 2010
Location: Indiana
Posts: 1,213
Default

The feeddogs on my Sapphire are suppose to automatically drop I think) when I go into FMQ. Mine never have. so I have to manually use the button. But for some reason it gradually creeps back over raising the feeddogs. Has anyone with a Sapphire had this problem. Now the button feels loose and hardly keeps the feeddogs down. Machine was a gift and hate to take it to a local shop that sells them as they look horrified if you want them to service something that wasn't bought there. (Even though I spend money there!)
Pat P is offline  
Old 03-08-2011, 06:18 PM
  #2  
Super Member
 
katier825's Avatar
 
Join Date: Mar 2009
Location: FL
Posts: 7,084
Default

I have the 830 and have to use the button to lower the feed dogs. Maybe you didn't have the button over all the way? Mine kind of clicks when I slide the button over. If the button is loose, I'd check it out, or at least call and ask them for advice.
katier825 is offline  
Old 03-08-2011, 06:45 PM
  #3  
Super Member
 
Join Date: Jul 2010
Location: western australia
Posts: 1,793
Default

tell them it was a gift and could they please look at it. they should be happy you thought of them for the repair work since you are already a returning customer
litacats is offline  
Old 03-09-2011, 10:17 AM
  #4  
Senior Member
 
cmw0829's Avatar
 
Join Date: Jan 2011
Location: Boston, MA area
Posts: 970
Default

I don't think that the Sapphire line has this capability. I checked the brochure and if it did, it should be listed there, because it's a big deal.

Call a dealer and ask if this is something it should do.
cmw0829 is offline  
Old 03-09-2011, 10:34 AM
  #5  
Super Member
 
katier825's Avatar
 
Join Date: Mar 2009
Location: FL
Posts: 7,084
Default

Originally Posted by cmw0829
I don't think that the Sapphire line has this capability. I checked the brochure and if it did, it should be listed there, because it's a big deal.

Call a dealer and ask if this is something it should do.
The feed dogs do drop on the Sapphires, with a button, not automatically.
katier825 is offline  
Old 03-09-2011, 10:42 AM
  #6  
rb.
Junior Member
 
rb.'s Avatar
 
Join Date: Feb 2008
Location: northern Ontario, Canada
Posts: 233
Default

My 850 doesn't drop automatically, never had a problem, but my button isn't loose. Did you try googling the problem? Sounds like there's a problem between the button and the mechanism that drops the dogs.
rb. is offline  
Old 03-09-2011, 10:44 AM
  #7  
rb.
Junior Member
 
rb.'s Avatar
 
Join Date: Feb 2008
Location: northern Ontario, Canada
Posts: 233
Default

Also, they won't pop back up after pushing the button to do so, until you start the machine sewing. IIRC.
rb. is offline  
Old 03-09-2011, 11:18 AM
  #8  
Super Member
 
Join Date: Apr 2007
Location: Alturas, CA
Posts: 9,393
Default

I don't know anything about the Sapphire, but if you local shop doesn't want to "service" anything that wasn't bought there, I would definitely shop for a friendlier shop and stop buying from the first shop, and after I found the alternate shop, I would go in and tell the old shop that you'll no longer be shopping with them.
pocoellie is offline  
Old 03-09-2011, 11:25 AM
  #9  
Senior Member
 
Just-Lee's Avatar
 
Join Date: Jan 2011
Location: Middle of nowhere on a hilltop :)
Posts: 494
Default

Originally Posted by rb.
Also, they won't pop back up after pushing the button to do so, until you start the machine sewing. IIRC.
I have a Viking Emerald 203 and once you manually drop the feed dogs, you have to start sewing again and they will pop up. I think the Sapphire 875 Quilt will do it automatically, but not sure.
Just-Lee is offline  
Old 03-09-2011, 03:01 PM
  #10  
Junior Member
 
Join Date: Oct 2010
Posts: 255
Default

I can't imagine a sewing machine dealer not wanting to service a machine they sell. My Viking dealer will service any of my machines, both Viking and Singer. I pay him to do this. That is why the quilt/machine shop maintains a service dept. WE pay for it.
Also, no matter how much you love your machine, if it doesn't work right, it's USELESS. If the dealer ever wants to sell you another machne, he will be sure to keep your present one working/show off his excellent service dept.
peacebypiece is offline  
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Pat P
Main
4
12-11-2013 07:15 AM
Kuusistoquilter
Main
10
07-25-2011 03:17 PM
Quiltforme
General Chit-Chat (non-quilting talk)
4
03-21-2011 04:46 PM
dian
Main
12
12-28-2010 03:49 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


FREE Quilting Newsletter