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Thread: what's wrong with the quilter's message board today

  1. #1
    Member createquilt's Avatar
    Join Date
    Sep 2010
    Posts
    60
    I didn't receive my message board today, what happened with it?

  2. #2
    Community Manager PatriceJ's Avatar
    Join Date
    Nov 2006
    Posts
    6,823
    Blog Entries
    3
    for those who no longer seem to be receiving the emailed digests (topic lists), the steps to follow, in order, are:

    1. thoroughly check all email program settings to ensure that emails from @quiltingboard.com are not blocked. it might also be necessary to specify it on a safe list.

    2. repeat those steps for the domain quiltedparadise.com

    3. once more through the settings to ensure that all email from @lifestyle.ebemail.com are let through.

    4. look in spam/junk folders to see if old digests are lurking there.

    5. if necessary, contact the tech support folks from your email provider to get help going through all the steps.

    6. if you've done all of that and are not getting the emails, send a report and request for technical support to info@quiltingboard.com

    provide as much information as possible about your email address, your internet service provider, your email provider, and the software you use to receive and manage your email.

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