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Thread: Yes ,There are good pepole out there

  1. #1
    Senior Member
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    My frist time posting. After reading about the experiences some have had with sales pepole I thought you might you would like to hear mine.A little while ago someone posted the site purse-onatitiesofpalmharbor, I check it out and what beautiful patterns for handbags.I wanted some of those petterns, placed a order of $94 and went to checkout. Wow what a suprise I got ,the shipping to Canada was $68, can you beleive that. I realy wanted those patterns but I couldn't pay $68 in shipping.I sent a message and stated very nicely that the pattern were very lovely but I couldn't pay that much in shipping and was there a cheapier way to sent them.Guess what, the next day I got a e-mail from Linda of purse-onatities.She agreed it was way to much and to let her know what I wanted and she would not charge me any shipping. After a few freindly e-mails my order was in the mail with no shipping charges. She was happy that I brought it to her attention and they are working to correct the problem and I am happy too. I will have my patterns and will be making bags for xmas gifts Oh yes. Buy 3 and get 1 free. If you are looking for patterns for handbags chech out site. Thanks for reading
    Ada

  2. #2
    Power Poster amma's Avatar
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    What a great story, I love happy endings :D:D:D

  3. #3
    Senior Member trueimage's Avatar
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    Wow!!! How wonderful to hear something nice! Thanks for sharing!

  4. #4
    Power Poster BellaBoo's Avatar
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    I wonder how many sales she lost because she didn't check her website and probably wouldn't have if you hadn't alerted her. I'm glad you got free shipping but at least a free pattern would have been the best customer service for your service.

  5. #5
    Power Poster cjomomma's Avatar
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    Wow!! That is great for you. When you said $68 bucks I about fell on the floor.

  6. #6
    Super Member tolepainter54's Avatar
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    Glad you didn't just let it go and not notify her. Happy it worked out for you and hopefully it will increase her sales.

  7. #7
    Super Member Rebecca VLQ's Avatar
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    AWESOME!

    And I like SO much that she was willing to listen, instead of "That's our policy, I'm sorry you're unhappy!"

  8. #8
    Power Poster Sadiemae's Avatar
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    That was very nice of them.

  9. #9
    Senior Member
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    Wow...there are good people out there who care and want our business.

  10. #10
    Super Member litacats's Avatar
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    western australia
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    it is always good to talk or write if you have a problem keep it polite but to the point and it will nearly always end up well. only a few would tell you #&#@! where to go.
    I would have bucked at that price to even posting to Australia

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