So sorry to hear you are having problems, I'm in southwestern IN. I'm a total beginner but this board has helped me enormously - sometimes people can be very closed minded & I'm sorry that you've experienced that - too bad for that LQS that they lost you as a customer - I say it's their loss!!!There are a lot of quilting videos online if you have trouble following written directions. PM me anytime and I'll either help or find somebody who can