If you have had it in the shop for repair 3 times, It is a lemon. I would ask for a replacement . Years ago we bought a new washer and had it delivered and set up. I put a load in and went to run a errand. Came back to see water running down my driveway like a river. I called the shop where we bought it. A repairman came out and worked on it, he thought he fixed it and left. I went to finish the first load and went to run another errand, came back to see the river running down the driveway again. I called the shop and said come pick up this lemon of a washer and bring me a brand new one to replace it. He wanted to know how we paid for it and I replied we had used a credit card. They brought me a new machine.