Originally Posted by
mme3924
Things I've learned from this thread:
a) Stay away from Janome machines and the Janome corporation
b) Be grateful for the sewing machine repair people in my own town
c) When a supposedly knowledgeable service person does not know what Error 1 means, it may be a hint.
I think this is a problem with all major manufacturers and if you decide to stay away from Janome--you had better stay away from not only Janome but New Home, Kenmore, Elna and Viking! The problem really isn't the sewing machine--it is the service person. It is just like cars now.
I love my Toyota but my local dealership sucks! I got way better service when I broke down in a different state than I ever got from my home-town boys and if my home town boys would have actually listened to me instead of charging me for stuff I didn't need--I wouldn't have broken down! Taking my husband was no help at all and probably was a major reason the service guys here didn't look at what I told them to look at.