Soooo Disappointed!

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03-24-2012, 10:56 AM

#21

SWEETPEACHES

Senior Member

Thread Starter

Join Date: Jul 2011

Location: Florida

Posts: 869

http://jellyrolls2go.com/lakeside-resort.html

Maybe it was my fault, but in my opinion they shouldn't have shown the panel with the charm pack if it wasn't included.

03-24-2012, 12:42 PM

#22

gypsylady5

Senior Member

Join Date: Jul 2010

Location: Leesburg, Florida

Posts: 817

I double that!

Quote:

Originally Posted by ShabbyTabby

I would return them and ask for a refund.

03-24-2012, 03:22 PM

#23

one-and-only

Junior Member

Join Date: Apr 2009

Posts: 203

On the web site, under fabric & panels, they show the panels in 2 colors, the blue and the creamy color. There price was better than some of the the other places that have the panels. Hope you find your panel.

03-24-2012, 04:58 PM

#24

Quiltlady330

Senior Member

Join Date: Aug 2011

Location: Paradise, Texas

Posts: 916

Quote:

Originally Posted by ShabbyTabby

I would return them and ask for a refund.

I agree 100%. A reputable company won't give you a hassle, either.

03-25-2012, 04:50 AM

#25

SWEETPEACHES

Senior Member

Thread Starter

Join Date: Jul 2011

Location: Florida

Posts: 869

Quote:

Originally Posted by one-and-only

I found the panels for 5.25 each on Ebay. I ordered 2

03-25-2012, 08:49 AM

#26

marymay

Senior Member

Join Date: Mar 2010

Location: Orange Park,Fl

Posts: 925

If they have a 1-800 number call them tell them how unhappy you are. They will exchange them for you.

03-25-2012, 09:10 AM

#27

Candela59

Senior Member

Join Date: Oct 2009

Location: Mesa, Arizona

Posts: 692

Whenever I'm going to buy a charm pack online I go to the company's website and see what is included in the charm pack. This way I avoid unpleasant surprises like you received! It can be frustrating!

03-25-2012, 10:39 AM

#28

nstitches4u

Super Member

Join Date: Apr 2011

Location: Independence, MO

Posts: 3,560

[QUOTE=SWEETPEACHES;5085350]I ordered 8 charm packs from an online website. One of the ones I ordered is Moda Lakeside Resort. The website I used showed squares of a cabin, a lake, a dock and a tire swing, etc.
The charm pack has NONE of that. After some research, it looks like those are on a panel. The website has no indication of that at all, I would have ordered a panel if I had known. grrrr![/QUOTE.

Have you contacted the seller to let them know that what they are advertising is not what they sent you? They might be willing to work something out.

03-25-2012, 10:55 AM

#29

SWEETPEACHES

Senior Member

Thread Starter

Join Date: Jul 2011

Location: Florida

Posts: 869

[QUOTE=nstitches4u;5089478]

Quote:

Originally Posted by SWEETPEACHES

I ordered 8 charm packs from an online website. One of the ones I ordered is Moda Lakeside Resort. The website I used showed squares of a cabin, a lake, a dock and a tire swing, etc.
The charm pack has NONE of that. After some research, it looks like those are on a panel. The website has no indication of that at all, I would have ordered a panel if I had known. grrrr![/QUOTE.

Have you contacted the seller to let them know that what they are advertising is not what they sent you? They might be willing to work something out.

I did contact customer service. She said " As to the Lakeside Resort, this is Moda's swatch photo for the collection. If you can still locate other venders with this group you will see that they are using the same photo. If you look into the item description, you will see that we always have photos showing the entire group and there you will see that this is fabric panel, and not cabins on 5" squares. " and "Yes, Pat, we have the panels. To find them just put the words "Lakeside Resort" into the search engine in our store, or you can also find them under the catagory of "panels". I had ASKED her if she would include a panel with something else they had messed up and had to resend me. She never said yes or no, so I ordered them from ebay.