You could have knocked me over with a feather!!!
08-20-2013, 07:07 AM
#52
Super Member
Join Date: Mar 2011
Posts: 1,761
Actually I knew it and had forgotten it...thanks for the jog! Nancy's Notions will accept returned fabric as well and have for the past several years. But to me it makes perfect business sense in a way....you can bring in a swatch of fabric for clothing, pillows, etc. to match up with new fabric but it's a little bit difficult to haul in your new sofa (or wallpaper or paint if you weren't the person that applied it) to get a match.
08-20-2013, 07:52 AM
#53
Junior Member
Join Date: Jul 2011
Location: northwest Ohio
Posts: 242
Recently shopping in chain fabric store and noticed a lady returning some fabric that was defective--small holes reoccurring through out the piece. Good reason for return and it was handled well by clerks but then they located the bolt, rerollled the fabric onto it and returned the bolt to the fabric table. Guess they felt the next customer would like the little holes. I worked retail fabric sales for years so tend to notice this type of thing.
08-20-2013, 09:29 AM
#56
Senior Member
Join Date: Feb 2012
Location: Oregon
Posts: 809
I returned some fabric that I had bought online at Fabric.com that I thought was so thin I would not use it. Their policy is 30-days with no questions asked if not cut, washed or altered. As soon as I notified them I wanted to make a return, they emailed me a free shipping return label. I was happy with the service.
08-20-2013, 04:17 PM
#59
Senior Member
Join Date: Sep 2009
Location: selmer tn
Posts: 457
worked there 4 4yrs blew my mind when they told me that we took fabric back they even take back special orders as long its never been cut washed and some times they take back fabric that has been watched that faded a lot
08-20-2013, 05:11 PM
#60
Senior Member
Join Date: May 2010
Posts: 466
I think it's rude to return fabric. Surely you know what you want when you get them to cut it. Unless they have really cut it wrong or it has a flaw in it when you get it home.I worked at Walmart & I've seen how people abuse the system & that's why the prices are what they are.
Originally Posted by michelleoc
Yesterday I was at Joann's to buy some St. Patrick's day fabric. I don't normally buy fabric there because of the quality (or lack thereof). I found what I wanted in the sale (red tag) section and as the woman was cutting the fabric she said, "Since this is on sale you can't return it." Well, I was in my own little world and suddenly...wait! What?!? She said, "If you buy fabric at Joann's, as long as it wasn't on sale, you haven't cut it again and it hasn't been washed, you can return it"!! I have never heard such a thing! It's kind of like buying a book, reading it and then returning it for a refund. She said that people do it all the time...I didn't even get the memo that this was allowed! Very surprising to me...am I the only one out of the loop on this? Did everyone know but me? That just doesn't seem like a very good idea from a business standpoint.
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