I want tothank all of you who tried to help me - but here's my story! After ranting and raving to the walls in my sewing room, my husband came home for lunch. Unfortunately, he asked me what was wrong,-(wrong thing to say to me!)......so he took a short look at the machine and lo, he found the problem....no oil in the very top of the machine....so he oiled it, shook his head and said, "there, it's all fixed!"and it was!!! That will certainly be a lesson for me--oil the machine!!! thanks again, this QB is great!!!