We have constant changes that corporate demands but the ranks can't keep up, especially if they are loosing employees, because corporate fires them. All it takes is to send a letter to corporate and it releases the employee in complaint. Nothing to the fact that the store is 'short handed' or that the stock is dumped wildly on the table and floor by some young woman in a hurry with a squawing child. The management needs more leaway per incident and the general 'know it all public' needs a little more patience. I observed a clerk at our Hancocks who was pushed to the limit. I told her I'd just wait and 'let this overbearing piece of public discontent' get through and gone. (I went in to buy six pieces of fabric.) I was being cut my second piece when she came up and demanded undivided attention with two other employees on the floor. She could have asked them, because that was all she wanted, to ask a question. "When is the next sale"? I wanted to boot her to the curb. She showed herself but this darling clerk, smiled thankfully at me and stopped to see what she wanted and all she could say, 'we'll just have to wait for the circulars.' Impatience is ugly behavior. But, I give it to this clerk, she never made a comment and continued cutting my purchase. God Bless her, it does not happen often, nor often enough. As hard as jobs are to get, and as hard as the fabric business is becoming, corporate needs to back off. More professionalism by the management and staff is needed. But, the JoAnn's in my town hired a bunch of riffraff a few years ago and it went to pot. I don't like going in there. I loved the service at WalMart. And I recommend our Hancocks. Without WalMart competition, what will happen to this industry? We need competition to keep quality up and prices down. I'll hush.
Blessings,
mrspete