Charlee -- hopefully that was someone in Redmond and not Bend, right???????
My mother had a Singer.....the repairman was an idiot (I think he's dead now, so it's not the same guy). Mom couldn't sew more than 5 stitches before the thread would break. FINALLY, after 10-15 times taking it to the shop, after a new repairman came to town, the new one discovered a piece of sharp metal down in the machine where the needle goes in. I'm sorry to see repairmen haven't improved any over the years!!!!