The Singer Futura machines do not use a memory card. You have to have this machine hooked up to your computer and have the design in a folder in your computer. The futura should have a disk with the program to download to your computer. Turn on the computer, hook the usb cord from the embroidery machine to the computer. Open the futura program on your computer and then turn on the sewing machine. In the futura program find the design you have saved in a folder on your computer and it will open in that program and then you can embroidewr the design....after you have put the hoop and fabric set up on the machine. May sound hard but it is not. You can not open up embroidery designs on your computer without a program to view them. Your computer does not normally have any program installed that will be able to view these files. If you have any questions just holler....I will try and help