Welcome to the board! Glad Google led you here! :)
I had the spring updated on my BSR but still have to really fiddle with all the other variables to keep the skipping away. For a regular quilt (just 100% cotton batting, cotton fabric top and bottom) I have to use a 90/14 Microtex needle and adjust the foot pressure. I tried using a smaller needle the other day and got skipped stitches right away. I have to put my foot pressure somewhere in the high 20's I think. Depends on my seam bulk but if you put it at 0 like the manual says, you'll get skipping.
It was frustrating at first because I couldn't figure out what the issue was. I thought it was supposed to be plug and play but that wasn't the case. It takes some tweaking and finding out what works best for different quilts.
Good luck with yours and I hope you get it sorted out!