My computer just stopped working properly in April. I called Toshiba (as it was not a year old yet). The tech told me he could take my computer back to the way it was when I purchased it. As I thought I had everything backed up on an external hardrive and some on CD, I said fine. Well, when I got my Seagate out to download my files, it said there was nothing there. I had failed to register my it, so I registered it and tried again, and downloaded all those free quilt and knitting I had been amassing over the last ten months. So I got it all back -- I am one happy camper. Everything was right there on my computer again. That was $99 well spent. I continue to backup my computer every day or so. I have learned my lesson. I have since put all my quilting files on CD -- just in case.