I must be lucky, too. Not only do I have a half dozen shops that are great within an hour's drive, if I go another half hour out there are too many to count! So if I find less than friendly, excellent service, I just don't go back to that particular one (well, unless I am already next to it for some other reason).
Poodlemom,where are you? Some folks call this area upstate NY, some call it western NY.