I set myself a budget before I walk in the lqs. I only buy what I am after and then allow myself 1 or 2 yards of something "new." I was there the other day (hadn't been there in 6 weeks or so) and she remembered my son was in an accident, asked about him and the table runners I had been working on for FDIL's shower.
It's that personal service that goes a long way.
BTW- we talked and I said I made it under budget by a few dollars. I said it's my "beer and cigarette" money since I do not partake of either. She agreed and said as long as it doesn't cut into the chocolate chip cookie money we're OK. :)
My other lqs is spectacular too. Customer service above and beyond- helped to buy some batting with a substantial savings. I love going there. I think she probably thinks I have an addiction since she lets me wander aimlessly forever. :)