I live 20 miles from the nearest LQS and I support them when I can. I do shop online simply because it is convenient and I can't go to the LQS as often as I need things. I have found that some quilt shop owners/employees are awesome and others are NOT. Those that are snobby, etc., well, let's just say that I don't frequent their shops. Different shops for different folks. I love the LQS and want to support them when I can, but there is also the need the order online for those of us in remote locations.