Gerbie, I am not Billy, but you can clean and service your FW....I live 90 miles from the nearest person who works on them....I took my first FW to him and he did a fantastic job, but the cost was about $80.00-once I added in my drive time, the required shopping because I was in "the town" and gas for my car it added up pretty quickly...also I had to leave it there and go back the next week-more shopping, gas, etc......So, I ordered the book and dvd set by David McCallum---this is the best investment I have made in addition to my FWs.....I have easily and successfully worked on all 3 of my machines-both cleanup and problems and I now save the money that I would pay for a cleanup and service to buy more machines.....the book and dvd set sells for about $80.00 or so, so I have more than gotten my monies worth....I highly recommend this set to anyone who has a FW or 2, or 3 or.......