Originally Posted by MadQuilter

I hope she is taking classes with her new machine.

When I got my new Babylock, I got 4 free classes - from basic maintenance to all the feet and not sure what else. There are two classes in the Mastery Series that are not covered and I plan to pay for those. These new ones are not easy to learn on your own (IMO). I decided that I would not put up with any frustration but wait for the classes to sink in.

It may be worth for your friend to check if there is a forum for the Pfaff Expression. She may get lucky and hook up with some nice folks like the QB.