I have this Juki and I was wondering if you put the needle in the correct way? The back of the needle faces to the left, not front to back. Does this make sense? I've only used my Juki on one quilt (I bought it used and love it!!) so I'm not an expert, but it's worth a try. Since you broke a needle you I hope you didn't bend or move something in the needle feed. I hope its an easy fix.