Originally Posted by wvdek

Favorites: blues, reds, pinks, purples, greens, yellows

Least favorite: hmmm, probably orange although done right looks great.

Alway's looking for a good white, black, cream on cream.

Customer service is a #1 priority. Greet the customer or at least acknowledge them in some way. Whether the customer is experienced quilter or first time in a quilt shop, teach your help to ask the customers good questions about their skills, knowledge of quilting/sewing, likes/dislikes, etc.

My friend wanted fabric for her mom to make a quilt for her new home and their king size bed. She wanted shams and pillowcases to match. We're talking over $300.00 in fabric. The clerks never greeted her, never asked her any questions, looked at her like she was a moron, and my friend never bought the fabric. I did witness all of this and I did not buy more than $40.00 mdse. because of their lack of service or interest. This was an upscale LQS in Annapolis, MD recently. Boy, was I disappointed.