I've only run into rude workers cutting the fabric at Joann's. They seem to giving off vibes as if "well, if I have to cut this for you" type of attitude. Needless to say, I very rarely shop there!
Everyone at hancock and walmart know me by name. My walmart ladies used to work at Hancock.
The quilt shop I go to has the best people working there! They even willingly will figure up how much yardage I need and help me find just the perfect fabric with a smile.