Our car mechanic shop is owned by our neighbor, we know where he lives. LOL His wife and parents would skin him alive if there were any rumors of cheating a customer at his shop. He has more business then he has room for. He had to hire four new mechanics to keep up with the work one year after he opened his shop. Word got out he was honest and could be trusted. He is building a bigger shop! Honest and fair are still the keys to a successful business.