Many years ago I took my sewing machine in to be cleaned at newly opened local (MA) sewing machine shop and was told he couldn't get to it for about a month because he had a backlog of work. Reluctantly I left my machine, and a month later my husband stopped in with work slip and picked up my machine. First time I went to sew I couldn't get my machine to even turn on. Took machine back to repair shop with receipt for cleaning in hand. He plugged machine in and couldn't get it to turn on... so he opened the machine.....Surprise of surprises... it turns out my machine had been gutted and apparently it had been used as a parts machine. Repair guy refused to do anything except refund the cost of the cleaning. We did go see lawyer and by the time papers were filed, repair guy had closed his shop and skipped town.