No, there is NO commission at Joann's and the computer runs the show because that's what Corp puts in the computer. The people working in the store have little say which it takes off and when they try to get it right for you they have to fight with the computer. The ladies at my store always try and do what they can when a coupon doesn't ring up right.
But I don't understand about the 30% off, was there a problem that a customer put stuff back on the wrong shelf? That happens all the time because the print is very small on the bolts and people don't realize they walked a foot away and then put something back in the wrong place.
Originally Posted by luv-e
Originally Posted by mrspete
I know what you mean. I went yesterday and the lady asked if I had the circular with my name on it? I said no, no need and she said well there is a lot of stuff 30% off and I said I know. I took the sign off the shelf where I got my six bolts to have cuttings done. And as I left the cutting table they tried to take my sign. At the register, the lady was frowning and saying well if you don't bring them in you won't get a (meaning a single discount) discount. I said, oh but, last week or last time I was here I had one of your infamous 50% off coupons and you took it off my spool of thread, not my seven yard purchase. She said oh you are wrong it always takes it off the highest purchased item. I said, H---, no it didn't. Your man here took it off the thread. I asked him and he said, 'that is the way it is done.' So she started to reach for the 30% off sign and I said, go ahead and ring up the purchase. So she did, and I asked how many 30% offs is listed? She said one. I said I bought six pieces from that section. NO WHERE does it say only one item. The whole shelf was 30% off and I expect you to cancel this purchase and RE RING IT. She did and she is much older and should have known better. I miss Piece Goods and some of the other older dry good stores. I got my 30% discount, but it is a shame you have to fight for discounts. Why be on a mailing list????? When it comes to bargain hunting, I need a license and a class with a certificate to present at purchase !
Blessings,
Ruth
OMGosh I had that happen too. The 50% off material was another 50% off and I picked about 6 different colors. I didin't pay attention because going to next job and in a hurry. When I finished the job and looked @ my receipt, she had only given me 50% on 1/2 of my material. I had to stop and ask why??? The woman was gone and they didn't understand why she did it. I would have been really upset because the store is 50 min. or more from my home. I NEVER get anything rung up right. I wonder if they get a commission if they save money for the store???? I miss Piecegoods too.